What a Business Operations Manager Actually Does: Daily Tasks, Dashboards, Systems, and Cross-Team Execution

Business Operations Managers are the strategic engine behind organizational efficiency. They turn ambiguity into clarity, create systems that scale, and ensure teams work in sync. MENA Operations talent excels in this role due to their analytical training, strong documentation habits, and cross-cultural communication skills.

This guide outlines the exact responsibilities, workflows, and deliverables of a Business Operations Manager — so you know what excellence looks like.

Interlinks included:

• How to Hire a Business Operations Manager from MENA
  
• The Top MENA Countries for Operations Talent
  
• U.S. vs MENA Operations Salary Comparison
  
• The 2025 Operations Skills Benchmark
  

The Four Core Functions of a Business Operations Manager

Business Operations sits at the intersection of strategy, execution, systems, and coordination.

The 4 pillars

1. Strategic Planning
   
2. Process & Systems Design
   
3. Analytics & Reporting
   
4. Cross-Functional Execution
   

1. Strategic Planning & Organizational Alignment

A high-performing Ops Manager helps leadership create clarity.

Strategic responsibilities include

• Building OKRs and aligning teams
  
• Designing multi-quarter operational roadmaps
  
• Identifying bottlenecks
  
• Running strategic planning cycles
  
• Supporting resource allocation
  
• Acting as the “operational brain” for leadership
  

Ops Managers ensure the company moves with direction — not drift.

2. Process Design & Systems Architecture

Operations Managers build the systems that hold the company together.

Process responsibilities include

• Mapping workflows end-to-end
  
• Creating SOPs + documentation
  
• Designing dashboards in Notion/Airtable
  
• Implementing task systems in Asana/Monday
  
• Automating repetitive workflows
  
• Creating cross-team handoff processes
  

Strong MENA Ops Managers excel in documentation, structure, and systematization.

Learn more in The 2025 Operations Skills Benchmark.

3. Analytics, Reporting & KPI Management

Ops Managers provide the “single source of truth.”

Analytics responsibilities

• Creating KPI dashboards (Looker, Sheets, Airtable)
  
• Monitoring performance across teams
  
• Reporting weekly/monthly metrics
  
• Conducting variance analysis
  
• Forecasting operational capacity
  
• Supporting financial and revenue modeling
  

If you can’t measure it, you can’t manage it and Ops Managers make measuring possible.

4. Cross-Functional Coordination & Execution

Ops is the only department that touches every team.

Coordination responsibilities

• Ensuring deadlines across multiple teams
  
• Facilitating cross-functional meetings
  
• Supporting product initiation workflows
  
• Synchronizing sales/marketing handoffs
  
• Managing change management
  
• Tracking multi-team projects
  

MENA Ops talent is known for excellent communication + stakeholder alignment.

For country-by-country strengths, see The Top MENA Countries for Operations Talent.

🚀 Book a Free Discovery Call to Hire Your Next Business Operations Manager

Daily Tasks of a Business Operations Manager

Here’s what a typical day looks like:

Daily responsibilities

• Updating KPI dashboards
  
• Joining standups with team leads
  
• Monitoring task progress in Asana/Monday
  
• Troubleshooting operational blockers
  
• Cleaning and auditing data sources
  
• Communicating updates to leadership
  
• Creating or updating SOPs
  
• Running analyses on capacity or efficiency
  
• Reviewing performance metrics
  
• Preparing weekly reports
  

Ops Managers keep the organization running smoothly.

Weekly & Monthly Deliverables

A strong Ops Manager produces consistent, visible outputs.

Weekly outputs

• KPI dashboards
  
• Productivity metrics
  
• Pipeline updates (if RevOps hybrid)
  
• Issue logs + follow-through items
  

Monthly outputs

• Strategic performance reports
  
• Efficiency analysis
  
• Resource allocation recommendations
  
• OKR updates
  
• Financial or growth models (depending on seniority)
  

For salary expectations, see U.S. vs MENA Operations Salary Comparison.

What Senior Operations Managers Do Differently

Senior-level Ops talent from MENA stands out due to:

Senior-level differentiators

• Designing systems, not just maintaining them
  
• Anticipating issues before they happen
  
• Leading multi-team alignment processes
  
• Creating operational frameworks for entire departments
  
• Supporting leadership with scenario modeling
  
• Building foundational org-wide processes
  

This is the difference between tactical operations and strategic operations.

How Ops Managers Work With Each Team

A great Ops Manager makes every team more efficient.

Cross-team interactions

• Sales: Forecasting, pipeline reporting, CRM hygiene
  
• Marketing: Attribution, campaign reporting, workflows
  
• Product: Roadmap alignment, resourcing
  
• Engineering: Process mapping, sprint ops
  
• Finance: Budget forecasting, variance analysis
  
• HR: Capacity models, org charts, hiring ops
  

Ops is glue the structure that makes cross-functional execution possible.

💼 Hire Pre-Vetted Business Operations Managers from Our Talent Pool

FAQ

1. What does a Business Operations Manager do?
They manage strategy, systems, analytics, and cross-team execution.

2. What tools do they need?
Notion, Airtable, Asana, HubSpot, Salesforce, Sheets, Looker.

3. Do MENA Ops Managers understand U.S. workflows?
Yes — many have U.S. or multinational experience.

4. What deliverables should I expect?
Dashboards, SOPs, workflows, KPI reports, operational roadmaps.

5. What makes a great Ops Manager?
Structured thinking, analytical clarity, systems fluency, communication.